Alpha88 Responsible Gaming — Play Healthy, Stay Balanced

Alpha88 takes our social responsibility seriously. We believe every user deserves to enjoy online entertainment in an environment that is safe, transparent, and supportive. Our platform is designed not only to deliver an enjoyable experience, but also to ensure users always remain in full control of their activity.

Online gaming should be an enjoyable leisure activity — not a source of stress or financial strain. alpha88 is committed to providing the tools, information, and support that empower Malaysian users to make smart, responsible choices every time they use our platform.

We encourage all users to fully familiarise themselves with this responsible gaming policy and make use of the control features we provide. Your mental health and wellbeing are our priority.

Gaming becomes a problem when it starts to interfere with daily life, relationships, and finances. It's important to recognise the early warning signs before the situation gets worse. Here are some indicators to watch out for:

• Playing longer or spending more than planned.
• Chasing losses by continuing to play in an attempt to win back money.
• Feeling anxious, irritable, or uneasy when you're unable to play.
• Hiding gaming activity from family members or friends.
• Using money meant for essentials, or borrowing money to play.
• Neglecting work, family, or social responsibilities because of gaming.
• Thinking about gaming constantly, even while doing other things.

If you recognise any of the signs above in yourself or someone close to you, take it as a signal to pause, reassess your gaming habits, and seek help if needed.

The most effective step towards responsible play is setting clear limits before you start a session. Here are some practical guidelines you can follow:

Budget Limit

Decide on the maximum amount in MYR (RM) you are comfortable spending on entertainment within a set period — whether daily, weekly, or monthly. Treat this money as an entertainment expense, not an investment. Never play with money earmarked for essentials such as rent, food, or bills.

Time Limit

Set a specific timeframe for your gaming sessions. Use alarms or reminders on your phone to help you stick to your time limit. Take regular breaks — at least 15 minutes for every hour of play.

Once you reach your set limit, end the session firmly — no exceptions. Self-discipline is the key to a healthy and enjoyable gaming experience over the long term.

Alpha88 offers several self-control options that users can activate at any time through their account settings or by contacting our support team:

Deposit Limit

You can set daily, weekly, or monthly deposit limits to control how much money goes into your gaming account. Limits take effect immediately and can be adjusted to suit your needs.

Cool-off Period

If you feel you need a break, you can request a temporary cooling-off period that will restrict your access to the platform for a chosen duration. This gives you the space to reassess your gaming habits without any pressure.

Self-Exclusion

The self-exclusion option allows users who feel they need more serious support to block access to the platform for an extended period. Contact the alpha88 support team at [email protected] for more information on how to activate this option.

Alpha88 takes the protection of children and minors seriously. Our platform strictly prohibited for use by individuals under 18 years of age. Here are steps that we and parents can take:

• All accounts require age verification at registration. Accounts suspected of belonging to underage individuals will be suspended immediately.
• Parents and guardians are encouraged to use parental control software on shared devices to prevent children from accessing online betting sites.
• Avoid sharing your account password or saving login details on devices that children can access.
• If you suspect an account is being used by a minor, please report it to our support team immediately.

Protecting young people is a shared responsibility between platforms and families. Together, we can ensure a safe online environment for everyone.